Is your search service crucial for your business and you want to be able to not to worry whether the service is running at its full potential? Let the experts handle it!
Are you lacking the statistics you need to be able make the correct business decisions? Base your decisions on how the users actually use the search service!
We know the inner technology of search services in general and Fast in particular.
Our Application Management Service product contains four services and the possibility to add custom requirements.
• Reporting Service
• Monitoring Service
• Production Process Management Service
• On Call Service
• Custom Requirements
Reporting Service
The Reporting Service and its reports give information to the business aspect of the company and its search function, and any future improvements can be based on the reports from this service.
Monitoring Service
Monitoring services will monitor hardware, operating system and Search Service at all times. The purpose of the monitoring is to get warnings and alerts if any of the predefined boundaries for the server is breached. It is then possible to react on such warnings and alerts to prevent the Search Service to become inaccessible.
Production Process Management Service
The Production Process Management is the continuous process to perform routine checks to the entire system to discover any possible problem areas, and to make minor adjustments to the system to improve operational stability.
On Call Service
Comperio senior consultants are available to correct any critical issues that have occurred to the Search Service. A fixed Service Level Agreement describes the response time which Comperio operates with.
Custom requirements
We are ready to make any custom changes or development if you need anything that we do not currently have. Let us know if you have any inquiries.
